Payments and Delivery

PayPal Acceptance Mark

Payments

HermitageTheater.com gladly accepts different methods of payment, however our preferred method is PayPal. Using PayPal, you can pay with all the major credit-cards and choose preferred currency. You can also pay by phone, using your Visa or MasterCard. Please, be aware that we do not have box-office in the theatre, so we sell our tickets either online or through city box offices.

Delivery

We offer you free delivery with your purchase. This can be:
- courier delivery to your hotel (your tickets will wait for you at the reception 1 day before the show) - preferred method
- courier delivery to any place in St. Petersburg (train station, seaport, airport) at determined time. The courier will wait for you near the theatre with sign with your name on it. If you fail to be at determined time at determined place, we might not be able to refund your ticket
- postal delivery (additional surcharge apply). Please, allow up to 1 month to get your paper ticket by mail, if you live abroad

Please, specify which delivery option do you prefer on your booking.

Please, be aware that we do not have box-office in the theatre, so unfortunately it is not possible to pick up your tickets before the show.

Discounts

In agreement with our partners, we provide a number of discounts to our customers: 

- Discount for early booking - the earlier you book, the cheaper you get tickets. Right before the performance, there are few tickets available, the demand for tickets is great, and the prices are therefore maximized
Discount for early booking is displayed for those performances for which it is applicable.
We recommend that you purchase tickets for the dates of interest as soon as you find them. Most likely they will be more expensive later. 

- Discount for the number of tickets - the more tickets you book at the same time, the cheaper you get tickets. 
Discount is displayed on the site as soon as you order a sufficient number of tickets to receive a discount (the minimum discount for the number of tickets is 5% and usually applies for the purchase of 10 tickets or more) 
In the general list of performances in the field "price from" prices are displayed with the maximum possible discount for the number of tickets. The performance page shows the current price for the selected number of tickets.
Please pay attention to the final price before payment. 

- Discounts with promo codes - if you received a special promotional code from us, you can use it and get an additional discount. Discounts on promo codes are combined with discounts for early booking. Keep in mind that discounts on promo codes are not summarized with discounts for the number of tickets. If you buy a large number of tickets and you have a promotional code - the largest discount is applied.